Communication
Who can turn around your day with a kind word or a smile? A brilliant communication quote of course! At my local coffee shop, there is a barista who always makes my day. She greets me with a big smile, always has a compliment at the ready and is sincerely interested in my life. I…
Read MoreWhat are you afraid to ask for? Do you need help? Are the words to ask for help stuck in your throat? We’ve all been there. Asking makes you vulnerable. If you put yourself out there, you can be rejected. Rejection is scary. Punk-rock/cabaret musician, Amanda Palmer, states so eloquently in her TED Talk asking…
Read MoreRant Ahead! I’ve developed an involuntary twitch in my forehead. Every time I hear the superfluous “S” at the end of communication. You might be thinking “Oh Michelle, you are being silly – it’s just an extra “S” what difference does it make?” There is a HUGE divide between communication and communications. Saying there is…
Read MorePsst! Did you hear about the office that has a problem with gossip? You know THAT office where the employees all complain and moan about their manager, the workload, and how they are treated. They just NEED to quit their complaining and do their work, right? Wrong so very wrong! I’ve often been asked: “How…
Read MoreBad communication and public speaking advice abounds on the Internet and even from communication professionals. At a networking event, I mentioned that I was a presentation coach. It was met with a reply “Oh, when I speak I always look right above my audience’s head so I don’t have to make eye contact. That’s what…
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